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We care about your privacy

Privacy Policy

Effective Date: June, 2019.

First of all thank you for playing or using our services!
Master Games ("MG" or "we") provides this privacy policy to describe the ways we:

  • collect
  • store
  • manage

the information, including personal information, that you provide or we collect in connection with our websites, including www.themastergames.com (the "Sites") or any Master Games game or application on a mobile platform (eg. iOS and Android)(collectively: the "Service"). Please note that we care about your privacy! Personal information is only collected in so far as it is techincally required to provide the Service. In no case will the data collected be sold or unlawfully passed on to third parties for any other reasons. Master Games is not responsible for the actions of third party people or companies, the content of their sites, the use of information you provide to them, or any products or services they may offer. Any link to those sites does not constitute our sponsorship of, or affiliation with those people or companies.

Please note

By using the Service, you are expressing your agreement to this Policy and the processing of your data, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service.

Contact us

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we encourage you to contact us via e-mail.

Name: Master Games
E-mail: [email protected]

The data we collect

Data you provide us.

  • Contact information (such as name and email address)
  • Player name and password
  • Profile information (such as profile photo)
  • Your messages to the Service (such as chat logs and player support tickets)
  • Other data you choose to give us (such as data to identify a lost account)

Data we collect automatically.

  • Data about your account and game progress
  • Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
  • Data about your device, such as device name and operating system, browser type and language
  • Data we collect with cookies and similar technologies (see more below)
  • General location data
  • Precise geo-location data (GPS, with your consent)
  • Data about your use of the Service, such as gameplay data and your interactions with other players inside the Service
  • Your email address when you contact our customer service to be able to respond to your requests.

Data we collect from our partners.

  • Data we receive if you link a third party tool with the Service (such as Facebook, WeChat or Google)
  • Demographic data (such as to determine the coarse location of your IP address)
  • Data to fight fraud
  • Data for advertising and analytics purposes, so we can provide you a better Service
  • Data from platforms that the games run on (such as to verify payment)

Master Games websites.

While you are browsing Master Games's Sites, your device’s operating system, Internet Protocol (IP) address, access times, browser type and language and referring website addresses may be logged automatically. We use this information to monitor, develop and analyze your use of the Service and the Sites.

Push Notifications.

We will occasionally send you push notifications through our mobile applications to send you game updates, high scores and other notifications related to the Service that may be of importance to you. You may at any time opt-out from receiving these types of communications by turning them off at the device level through your settings.

Why do we collect your data

To make the Service work.

To perform the contract, we process data necessary to:

  • Create accounts and allow you to play our games and use our Service
  • Operate the Service
  • Send you Service-related communications
  • Verify and confirm payments
  • Provide and deliver products and services you request

To make the Service more suitable for our players.

To provide a great Service to our players, we have a legitimate interest to collect and process necessary data to:

  • Update and develop player profiles
  • Develop and improve the Service and player experience
  • Manage our relationship with you
  • Provide social features as part of the Service
  • Customize your Service experience
  • Respond to your comments and questions and provide player support
  • Provide you Master Games offers in the Service as well as in other websites and services, and by email
  • Send you related information, such as updates, security alerts, and support messages
  • Enable you to communicate with other players

To show personalized advertisements.

To show you personalized advertisements in the Service as well as in other websites and services (including email) we have a legitimate interest to process necessary data to:

  • Track the content you access in connection with the Service and your online behavior
  • Deliver, target and improve our advertising and the Service

For information on how to opt-out from personalized advertisements, see section Your rights and options below.

To keep the Service safe and fair.

In order to keep the Service and its social features safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to:

  • Analyze and monitor use of the Service and its social features
  • Moderate chats either automatically or manually
  • Take action against fraudulent or misbehaving players

To analyze, profile, and segment.

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

Who can see your data

Apart from Master Games, your data can be accessed by others in the following situations:

  • Other companies and public authorities.

    In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.

    We may also disclose your data based on your consent, to comply with the law or to protect the rights, property or safety of us, our players or others.

  • Advertising and Social Media partners.

    The Service includes features from our partners, such as social media interaction tools and in-game advertising. These partners may access your data and operate under their own privacy policies. We encourage you to check their privacy policies to learn more about their data processing practices.

Your rights and options

Opt-out of marketing emails and other direct marketing.

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.

Opt-out of targeted advertising.

You can opt-out of interest-based advertising on mobile applications by checking the privacy settings of your device. If you wish to limit behaviourally targeted advertising, you can do so by limiting ad tracking in your device settings. Please note that opt-outs are specific to each browser and device and it may take a little bit of time before your opt-out will take effect.

For mobile advertising in apps, you can reset your Advertising Identifier and depending on your device, select to opt out of interest-based ads (Android) or turn on the Limit Ad Tracking setting (iOS).

For display advertising on the Web, you can also adjust your browser settings to limit certain tracking by means of cookies. You can automatically limit certain cookies by visiting the following sites: www.aboutads.info. You can inform yourself better about targeted advertising by visting this site: www.youronlinechoices.eu.

For personalized in-game offers opt-out, you can use the options provided in the game settings.

Your other rights.

You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by turning off GPS location sharing in your mobile device settings.

Age limits

We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.

Cookies and similar technologies.

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.

International Transfer.

We may transfer information that we collect about you to affiliated entities, or to other third parties across borders and from your country or jurisdiction to other countries or jurisdictions around the world where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Policy followed by your submission of such information represents your agreement to that transfer.

Changes to the Policy.

We may update this Policy to reflect changes to our information practices. If we make any material changes, we will notify you by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.